Editorial
A new way for the retail credit business?
"These are challenging times for financial institutions, in particular the credit market has rapidly changed in the last 18 months: growth has levelled off in mature and emerging markets, and while less credit is being granted, the quality of portfolios has also been deteriorating..."
Luciano Bruccola
Director
Decision Analytics
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The Expert's column
Analytics in collections: making best use of all of the available data
''Rising volumes of collections cases is causing many organisations to pursue mitigating actions: some are re-deploying new business underwriters into collections roles and others are being forced to recruit more collections staff..'' Read more »
News & features
Experian Insight Report
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Pushing the boundaries on telco fraud data sharing
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Strategy Management: Growing potential with SimRisk training
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Collections letters - Is it what you say or how you say it?
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| .Top Story |
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As a dynamic operator, KPN is always looking to increase market share, by increasing accepted applications and ensuring every new customer has the best offer to maximise return. Of course, this needs to achieve customer satisfaction without increasing portfolio risk or bad debt levels. |
.Client focus |
LaSer: Automating originations for one of Europe’s leading card issuers |
Hites: Leading Chilean retailer invests in new processes and technology to allow for future growth Read more » |
Bank Zachodni WBK: Increasing the effectiveness and efficiency of fraud detection Read more » |
Banco Sabadell: Improving credit risk management by making faster decisions |
Volkswagen Dogus Automotive Finance: Automating customer decision processes for maximum value |
.Debate |
Is there a need for a business review? Read more » |
Next generation collections systems Read more » |
The UK mortgage market: an overview Read more » |
Achieving responsible lending by assessing affordability: The case in the UK
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.Global Outlook |
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