Client Focus
Articles on the subject of Client Focus from recent issues of e-news. The below details articles from recent editions of e-news, a full archive of previous editions can be found here
2009 Editions
October l July l April l February
October 2009
E.ON - Identifying optimal contact strategies
E.ON is one of the UK's leading power and gas companies – generating and distributing electricity, and retailing power and gas – and is part of the E.ON group, the world's largest investor-owned power and gas company..
Article tags: Customer Management
Read full article » l Read October e-news »
Forex Capital Markets - Combating global fraud and money laundering
Founded in 1999, Forex Capital Markets (FXCM) now has over 150,000 live accounts trade through trading platforms offered by FXCM from over 150 countries, with an average of 8,000,000 trades executed each month and customer support is provided in over a dozen languages..
Article tags: Fraud; Authentication
Read full article » l Read October e-news »
HSBC - Enhancing customer service with consistent decision making capabilities
HSBC is a market leader in the UK and as such has challenging demands to meet the complex requirements of it's customers..
Article tags: Customer Management
Read full article » l Read October e-news »
Isbank - Identifying optimal customers with accurate risk profiles
Isbank is a market leader in Turkey and tops the list of country's most respected and trustful enterprises..
Article tags: Customer Management
Read full article » l Read October e-news »
Shinsei Financial - Optimising credit lending strategies
Shinsei Financial Co, whose products include the 'Lake' brand personal loans, was founded in 1994 and is a market leader in the personal loans market in Japan..
Article tags: Optimisation
Read full article » l Read October e-news »
TSYS and MobiVi partnerships deliver real value
Experian is committed to delivering world class services to clients around the world. We achieve this by building partnerships with leading organisations to create a combined offering of products and services..
Article tags: Customer Management; Optimisation
Read full article » l Read July e-news »
MF Global: Getting clients onboard with an integrated customer acquisition proposition
MF Global is a leading intermediary offering customised solutions in global cash, derivatives and related markets..
Article tags: Origination
Read full article » l Read July e-news »
Cheltenham & Gloucester: Working together to maximise fraud prevention s
Many companies fraud and risk departments face a constant challenge of managing immediate risks whilst dedicating enough time and resources to effectively analyse and predict future trends..
Article tags: Expert's Column
Read full article » l Read July e-news »
UniCredit: Maximising the profitability of marketing campaigns
UniCredit Family Financing, the household financing company of Unicredit Group, has implemented Experian’s Marketswitch Optimisation system..
Article tags: Customer Management; Marketing
Read full article » l Read July e-news »
BMW: Driving collections management for financial services in Germany
Along with its automotive concerns, BMW Group's activities comprise a comprehensive financial services, including a variety of products and services covering financing and leasing, automotive insurances, dealer financing and fleet management for both individual consumers and commercial organisations..
Article tags: Collections
Read full article » l Read July e-news »
LaSer: Automating originations for one of Europe’s leading card issuers
LaSer is one of Europe's largest loyalty and affinity companies specialising in customer relationship management and customer database enhancement..
Article tags: Customer Management
Read full article » l Read April e-news »
Hites: Leading Chilean retailer invests in new processes and technology to allow for future growth
Hites is a leading retailer in Chile serving millions of customers through its 13 stores. In the growing Chilean retail market, Hites’ flagship stores attract thousands of shoppers every day, offering credit to customers for purchases through store cards at the point of sale and through their website..
Article tags: Customer Management
Read full article » l Read April e-news »
Bank Zachodni WBK: Increasing the effectiveness and efficiency of fraud detection
Bank Zachodni WBK S.A, one of the biggest banks in Poland, formed from the merger between Bank Zachodni and Wielkopolski Bank Kredytowy in 2001, have fully implemented a fraud detection system from Experian..
Article tags: Fraud; Authentication
Read full article » l Read April e-news »
Banco Sabadell: Improving credit risk management by making faster decisions
Banco Sabadell Spain’s fourth largest banking group is comprised of different banks, brands, subsidiaries and part-owned companies covering all areas of the financial business sector..
Article tags: Origination
Read full article » l Read April e-news »
Volkswagen Dogus Automotive Finance: Automating customer decision processes for maximum value
Volkswagen Dogus Automotive Finance (Vdf), a subsidiary of Volkswagen Financial Services in Turkey, has chosen Experian, the global information services company, to automate and improve the performances of its customer decision process with a custom scorecard for SMEs..
Article tags: Analytics
Read full article » l Read April e-news »
Express Gifts: Reducing bad debt to achieve ROI in 12 months for leading mail order business
Express Gifts is a home catalogue shopping business selling a wide range of products including electrical, gardening and household items..
Article tags: Collections
Read full article » l Read February e-news »
HSBC implements Strategy Management in Turkey
HSBC is one of the largest banking and financial services organisations in the world, with a comprehensive international network..
Article tags: Strategy Management
Read full article » l Read February e-news »
Fast and accurate decisions in origination for ING Direct Italy
ING Direct is the biggest direct bank in the world, serving more than 21 million clients globally using Internet and telephone banking services..
Article tags: Origination
Read full article » l Read February e-news »
Competition intensifies in the South African telco market
With the African telecommunication market growing increasingly competitive, Vodacom, the Pan-African cellular communications company has identified debt management as a key area of focus to maintain market share and stay ahead of the competition..
Article tags: Collections
Read full article » l Read February e-news »
Vanquis Bank signs new five-year deal with Experian
Vanquis Bank, which specialises in providing a range of wide range credit facilities have announced a new five-year, multi-million pound deal with Experian..
Article tags: Origination
Read full article » l Read February e-news »
The right partner for social lending communities in Europe
Social lending is, in its broadest sense, the name given to a certain breed of financial transaction which occurs directly between individuals ("peers"). The approach is based on the creation of a community where borrowers and lenders can interact directly..
Article tags: Analytics
Read full article » l Read February e-news »
Gorodskoi Ipotechny Bank: Scoring model for retail mortgages in Russia
Gorodskoi Ipotechny Bank, the mortgage specialist in CIS and Russia, has implemented Experian's analytics models for evaluating potential borrowers. ..
Article tags: Analytics
Read full article » l Read February e-news »
2008 Editions
Bank Zachodni WBK SA to detect fraud with Hunter
Bank Zachodni WBK SA, recently announced they have choosen the Hunter fraud detection system from Experian for its Polish operations..
Article tags: Fraud; Authentication
Read full article » l Read July e-news »
Fighting fraud in retail banking: a business case.
The growing problem of fraud, being experienced by all lending organisations, is proving to be a significant challenge..
Article tags: Fraud
Read full article » l Read July e-news »
NICE Bureau powered by Hunter in Korea
Two events held on 20 and 21 May 2008 in Korea officially launched the Hunter powered fraud bureau service by the NICE (National Information & Credit Information Inc) credit bureau..
Article tags: Fraud; Authentication
Read full article » l Read July e-news »
Česká Spořitelna: Significantly improved collections with Tallyman
In recent years, consumer credit has grown to new heights of popularity, as loans and mortgages are used, not just for necessities, but to supplement household income and improve the general standard of living..
Article tags: Collections
Read full article » l Read March e-news »
Garanti Bank: Enhancing origination
Garanti Bank is the third largest private bank in Turkey, serving more than six million customers. With 51% of the bank owned equally by the Dogus Group and GE Consumer Finance, Garanti Bank offers a range of personal and commercial finance products and manages assets of US$55.6bn..
Article tags: Strategy Management
Read full article » l Read March e-news »
permanent tsb: Credit risk management and Basel II compliance
permanent tsb is the retail banking division of Irish Life & Permanent plc, the largest life company and mortgage lender and the third largest financial institution in the Irish financial services market...
Article tags: Credit Risk Management; Basel II
Read full article » l Read March e-news »
Back to top
A full archive of previous editions can be found here
Global sites