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Experian’s Decision Analytics business specialises in providing credit risk and fraud management consulting services and products to enable organisations to make fast, accurate and profitable decisions.
Press Release: >>>> 27 January 2012
UK auto dealers target used cars and aftersales for growth
Experian dealer survey reveals lower expectations for new car sales.
A survey from Experian has revealed that more than half of automotive dealers have positive expectations for their used car sales and aftersales activities over the next year.
62 per cent of dealerships [1] predicted that their used car sales activities would grow in 2012, despite 22 per cent stating that a shortage of good quality used cars was the biggest challenge facing their business this year.
Just 38 per cent of dealers expected new car sales volumes to increase.
23 per cent of dealers stated that selling vehicles profitably was the key challenge facing their business, while a further 17 per cent stated that identifying and reaching suitable customers was their biggest problem.
55 per cent of dealers believed that they would grow their aftersales activity during 2012.
They also revealed that customer loyalty was far greater amongst those that had previously purchased new cars from them. 70 per cent of new car customers returned to the dealership for servicing or repair, compared to just 14 per cent of used car buyers.
[1] The survey polled the views of 128 UK car dealers in December 2011
Press Release: > 12 January 2012
Experian and American Express partnership
Experian has announced a partnership to offer international payment processing and foreign exchange services to Experian’s UK clients.
The deal between Experian and American Express will make it easier and cheaper for businesses of all sizes to make and process overseas payments online.
The partnership adds a global payment processing capability to Experian’s existing range of services, which already includes international bank account validation and domestic payment processing.
A direct link to American Express’s Foreign Exchange International Payments product will be included within the Experian Payments Gateway, the most widely used Bacstel-IP service available in the UK.
American Express and Experian can help businesses succeed globally. Through this partnership American Express will enable Experian’s clients to make payments anywhere in the world quickly, easily and with confidence, leaving them able to focus on their primary business activities.
Newsletter: January 2012
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