Case studies

 

Working with clients around the world

Below is a selection of case studies from the hundreds of clients we work with around the world.


Case studies

ABN AMRO »
Improving productivity of collections by more than 70%
African Bank »
Keeping defaults to a minimum to drive down the cost of credit

Anglian Water »
Improving the collections operation and enabling more agile, flexible and effective debt recovery strategies

Anglian Water - Consulting »
Identifying opportunities to transform collections capabilities

Bank of Queensland »
Enabling smarter, more relevant decisions
Barclaycard Spain »
Delivering a managed application processing service for the leading European credit card provider
Bank Zachodni WBK »
Increasing fraud detection effectiveness and efficiency for leading Polish bank
Ceská Sporitelna »
Efficient management of delinquent customers
EDF Energy  »
Efficient management of delinquent customers
Ekspres »
Enhancing originations for leading Danish lender

Express Gifts »
Reducing bad debt to acheive ROI in 12 months for leading mail order business

Achieving a 15% improvement in bad debt

Hites »
Helping the UK’s leading direct home shopping company improve its customer management strategies
Home Retail »
Effectively managing customers with a partnership approach at a time of major business change
JD Williams »
Helping the UK’s leading direct home shopping company improve its customer management strategies
KBC »
Optimising the performance of the customer portfolio
KPN »
Streamlining registration for operational efficiency for leading Dutch telecom
LaSer »

Automating origination to achieve significant reductions in operational costs

LV »
Cutting credit card losses by 90% by combating application fraud
MF Global »
Getting clients onboard with an integrated customer acquisition proposition
National Grid »
Portfolio Management Package helps to improve collections strategy
Orange »
Combating online application fraud for a global telecommunications provider
Permanent TSB »
Achieving customer management and Basel II compliance for a leading Irish Bank
Renaissance Consumer Finance »
Reducing the leading Russian lender's fraud rate by 20%
Seat Pagine Gialle »
Automating contract renewal for Italy’s number one multimedia directory service
Severn Trent Water »
Reducing collection costs by £1.18 per customer
TeamBank »
Automating and centralising credit granting for the leading German lender
Vodafone Italia »
Supporting credit management process through challenging times
Vodafone Netherlands »
Delivering fast, reliable registration for leading Dutch mobile provider
Welsh Water »
Debt collection without disconnection

 

 

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